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In today’s digital workplace, employees are empowered to stay engaged and productive–thanks to SaaS. IT makes it all possible by employing SaaSOps–a practice referring to how SaaS applications are managed and secured through centralized and automated operations.

The School of SaaSOps is an educational webinar series designed to teach you what you need to know about SaaSOps and give you tips from the companies who are doing it best.

UPCOMING TOPICS

Session recorded on 12/18

The People & Process Behind the SaaSOps Movement

There’s a new function within IT. Some call it “corporate engineering,” others “SaaSOps.”

Either way, these IT professionals are pioneers who have changed what it means to be IT. They counter dwindling budgets and resources by proactively automating repetitive, manual tasks. They combat SaaS sprawl by centralizing the management and security of their SaaS apps. Most importantly, they improve the employee experience by enabling users with best-of-breed technology.

In the second installation of the The School of SaaSOps, we cover:

  • The skills you need to become a SaaSOps professional 

  • Where SaaSOps fits into the structure of an IT team

  • How Shawn Carney of Etsy has built a high-powered SaaSOps team 

1/8 from 2-2:30pm ET

The School of SaaSOps’ Guide to SaaS Management

The days of buying all of your software from a single vendor are long gone. Organizations now adopt the best possible software for every job, creating a sprawl of SaaS applications that is difficult to centrally manage. 

For example, how do you view and audit user activity across SaaS apps? How do you manage onboarding and offboarding, plus the changes in access that occur throughout a user's lifecycle? How about ensuring all your SaaS apps are configured correctly?

Without a strategy for managing the various SaaS applications that make life easy for employees, IT becomes inundated with work.

We examine:

  • The five pillars of modern SaaS management 

  • The technology you need in your toolbox to manage SaaS sprawl

  • Where to begin in the quest to regain control of your SaaS environment

1/22 from 2-2:30pm ET

The School of SaaSOps’ Guide to SaaS Security

The first step towards securing your environment is centralizing it. Now that you’ve mastered SaaS management, SaaS security is next. 

How do you detect and mitigate insider threats (accidental or malicious)? How do you ensure none of your sensitive SaaS data is exposed? How do you ensure compliance with laws, regulations, and guidelines for your industry?

Join us for a deep dive: 

  • The five pillars of modern SaaS security

  • The technology you need for a secure SaaS environment

  • How to assess where your security posture stands vs. where it should be

2/3 from 2-2:30pm ET

SaaSOps Stories from the Field  [an online panel discussion]

To be a pioneer in SaaSOps, you have to love SaaS and believe in the benefits that it brings. For the SaaSOps stars on this panel, it started with empowering their employees with best-in-breed technology.

From there, these leaders had to create their own playbooks for managing and securing their organization’s SaaS applications. They built automated workflows and custom security policies, centralized the management of dozens of SaaS apps, and shifted the mentality of their IT teams from reactive to proactive altogether.

Don't miss this online discussion with three panelists who are leading the SaaSOps movement. 

Don't miss this online discussion with three panelists who are leading the SaaSOps movement: Jesus Ward, Rose Layton, and Marques Stewart.

We tackle: 

  • Our panelists’ biggest SaaSOps wins & tips

  • How you can automate yourself into a job you love

  • Tactics for scaling IT operations without hiring more people


Now, more than ever, community is vital, and the importance of an online community cannot be overstated. Join the BetterIT Slack community and connect with other IT pros who understand the challenges you’re facing. Stop by to talk tech, share knowledge, and learn new tips and tricks.

JOIN THE COMMUNITY

Featured Presenters

David Politis

Founder & CEO at BetterCloud

Chief Product Officer at BetterCloud

Jim Brennan 

Rachel Orston

Chief Customer Officer at BetterCloud

Strategic Account Manager at BetterCloud

Jesse Finkelstein

Shawn Carney

Director of Engineering, IT & Compliance at Etsy

The School of SaaSOps: A Five-part Crash Course on the SaaSOps Movement

In today’s digital workplace, employees are empowered to stay engaged and productive–thanks to SaaS. IT makes it all possible by employing SaaSOps–a practice referring to how SaaS applications are managed and secured through centralized and automated operations.

The School of SaaSOps is an educational webinar series designed to teach you what you need to know about SaaSOps and give you tips from the companies who are doing it best.

Watch NowWatch NowWatch NowWatch Now

Rose Layton

Strategic Technology Partner at Strada Education Network

Marques Stewart

Senior Director, Network & SaaS Operations at Achievement First

Jesus Ward

Director of IT at Superfly

Watch Now

Friday, August 7

New Way of Work

A GSuite and SaaS admin and expert, Colin first saw the power of SaaS in 2005 when he used Writely (became Google Docs) and his own GSuite domain in 2009. Since then he’s helped companies grow and expand by embracing GSuite and SaaS platforms, migrating a number from Exchange to GSuite. Originally from the London area, Colin is now based in NYC, where he manages a global IT support team. He appreciates sharing his knowledge and insight, evangelizing SaaSOps, learning from others, and engaging the community through SOLVE (SaaSOps Life Virtual Events). 


The Monitor blog & newsletter empowers you with strategic knowledge and tactical skills unique to the digital workplace. Stay up current with the latest news, tips, and best practices for all things IT and SaaS. 
Join 45,000+ other IT and security pros in starting your day with The Monitor. 

BROWSE THE BLOG

Every other Friday at 2pm ET, join us on Zoom for a live discussion about all things SaaSOps. Each week, we’ll tackle a new topic concerning modern IT. Jump in and share your own experiences from the field or soak up best practices from your peers.

Facilitated by SaaSOps & IT expert, Colin McCarthy, SaaSOps Life Virtual Events (SOLVE) strive to bring IT professionals together, while empowering them to approach problems in a new way.



Friday, August 21

SOLVE Tank (TBD)

Friday, September 4 

SOLVE Tank (TBD)

UPCOMING TOPICS

UPCOMING TOPICS

**Colin is providing us with an updated BIO

Colin McCarthy 
Global IT & SaaSOps Expert 

An experienced GSuite and SaaS admin, 
helped Essence grow from one office 
and 60 staff in 2010 to 19 global offices 
and over 1800 staff. Have performed a 
number of migrations from Exchange 
to GSuite and appreciates sharing this 
knowledge with others. Originally from 
the London area, now based in NYC 
managing a global IT support team. 

Join us for SOLVE: 
A live SaaSOps discussion with IT & security pros

Join us for SOLVE: 
A live SaaSOps discussion 
with IT & security pros

Suggestions for topics?

solve@saasops.life

A GSuite and SaaS admin and expert, Colin first saw the power of SaaS in 2005 when he used Writely (became Google Docs) and his own GSuite domain in 2009. Since then he’s helped companies grow and expand by embracing GSuite and SaaS platforms, migrating a number from Exchange to GSuite. Originally from the London area, Colin is now based in NYC, where he manages a global IT support team. He appreciates sharing his knowledge and insight, evangelizing SaaSOps, learning from others, and engaging the community through SOLVE (SaaSOps Life Virtual Events). 

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Check out previous episodes on the SaaSOps Life YouTube channel.

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